xFX JumpStart Public Forums > Description:'

nathanx

Jan 16 2009, 08:38 PM

Not made any changes. Just noticed this error in IE.

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Windows Internet Explorer
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Java Script Error

Description:'_7' is undefined
Source:http://xxx
Line:1
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OK
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It pops up on every page reload.

i.e version: 7.0.5730.11
Build: 75730

Works ok in firefox

nathanx

Jan 18 2009, 07:01 AM

I have also logged support email. Not response from that either!

Hywel

Jan 20 2009, 04:32 AM

URL? Where's this happening? It's impossible to offer suitable help without seeing the code in action.

nathanx

Jan 20 2009, 06:43 AM

http://www.masteryoursexlife.com/contact-us.html

Most pages on this site.

QUOTE (Hywel @ Jan 20 2009, 08:32 AM)

URL? Where's this happening? It's impossible to offer suitable help without seeing the code in action.

Hywel

Jan 20 2009, 09:09 AM

You're loading the DMB code in the wrong place. It *must* be immediately after the opening <body> tag. The documentation is clear on this, and the "Install" function puts it there for you.

It's possible that other JS is interfering, so you should remove that to test.

nathanx

Jan 20 2009, 10:42 AM

I will move the script to <body>. But the script has been working for 6 months without any site changes and 1 year before that as is. Its just developed this problem from no changes.

Thanks for the info.

QUOTE (Hywel @ Jan 20 2009, 01:09 PM)

You're loading the DMB code in the wrong place. It *must* be immediately after the opening <body> tag. The documentation is clear on this, and the "Install" function puts it there for you.

It's possible that other JS is interfering, so you should remove that to test.

nathanx

Jan 20 2009, 11:02 AM

You were right. Moving it to below the <body> worked! Thanks!!

QUOTE (nathanx @ Jan 20 2009, 02:42 PM)

I will move the script to <body>. But the script has been working for 6 months without any site changes and 1 year before that as is. Its just developed this problem from no changes.

Thanks for the info.

Hywel

Jan 20 2009, 02:12 PM

Glad to hear that!